NudgeSupport
Email us: support@canwe.tech
In the app you can also use Profile → Send feedback, which includes your device and app version so we can help faster.
Nudge Plus
- Plus didn't turn on after buying: open Profile → Subscription and tap Refresh status. On the plans screen, Restore purchases brings back a subscription bought with the same App Store or Google Play account.
- Cancel or change plan: Profile → Subscription → Manage subscription opens the store's subscription settings. Plus stays on until the end of the period you paid for.
- Refunds: Apple and Google handle refunds. On iPhone, use reportaproblem.apple.com; on Android, Google Play → Payments & subscriptions.
Reminders
- Check that notifications for Nudge are allowed in your phone's settings, and that reminders are on in Profile → Notifications.
- On Android, battery saving can delay reminders by a few minutes. Allowing Nudge to run without battery restrictions helps.
Your data
- Download a copy: Profile → Privacy & data → Export my data.
- AI and analytics: switch them on or off in Profile → Privacy & data.
- Delete your account: see Delete your account.
- Read our Privacy Policy and Terms of Use.